Account & Data Deletion Request — SparkPulse Exchange

Last updated: 2026-02-27

You can request deletion of your SparkPulse Exchange account and associated personal data by email or via in-app settings.

How to Request

1. In app: go to Settings → Account → Delete Account and submit deletion request.
2. Or email: info@sparkpulse.net
3. Include your registered email and account ID (if known).

Identity Verification

To protect your account, we may ask for identity verification before processing deletion.

Processing Timeline

• Request acknowledgment: within 2 business days.
• Deletion completion target: within 30 days, subject to legal checks.

What Is Deleted

• Profile and account data not required for legal retention.
• App push token and most operational profile metadata.

What May Be Retained

Certain records may be retained where required by law (for example KYC/AML, transaction, tax, accounting, sanctions screening, and anti-fraud records) for statutory periods.

Questions

Contact support: info@sparkpulse.net
Website: https://exchange.sparkpulse.net/